We set one cookie of our own, which only tells our website that you are signed in, and we run no analytics and use no advertising or cross-site trackers. What the app keeps in your browser is there to sign you in, remember your preferences and let you keep working without a signal.
01What this covers
Cookies are small text files a site stores on your device. The Service sets one, described under Signing in. It also uses closely related browser storage: localStorage, session storage, IndexedDB and an offline cache. This policy covers all of them.
02Signing in
Needed to use the app at all. Removing them signs you out.
- Sign-in tokens: an access token that lasts 30 minutes and a refresh token that renews it for up to 30 days. Removed when you sign out.
- Account details: your name, organisation and role, so pages open without waiting for the server. Removed when you sign out.
- Signed-in cookie: a cookie named
rms_signed_in, readable by our website and the app, which live at two addresses. It holds no identifier, only the fact that this browser is signed in, so the website can offer Launch App instead of Sign in. Removed when you sign out, and expires after 30 days.
03Working offline
Kept so a day without a signal costs no work.
- Saved copies: the last version of each page of records you opened, in IndexedDB, so it still opens without a connection.
- Offline pages: the app's own pages and files, kept by its service worker.
- Drafts and unsent changes: test sheets in progress, and changes made offline, kept until they reach our servers.
These stay on the device after you sign out, so that unsent work is not lost. On a shared computer, clear the site's data in your browser when you are done.
04Preferences
- Interface settings: light or dark, sidebar layout, list or graph views, your plan, and whether you have seen the tour. Kept until you clear them.
- Steps in one tab: values carried from one step of a form or scan to the next, in session storage. Removed when the tab closes.
05The website
The marketing pages store nothing in your browser. Their fonts load from Google Fonts, which receives your IP address in order to send them and does not set cookies.
06Third parties
Payments go through Stripe's own checkout pages, where Stripe may set cookies to prevent fraud. Those are governed by Stripe's policy, not this one. No other third party sets cookies or stores anything through the Service.
07Clearing it
Signing out removes your sign-in tokens and account details. Everything else can be cleared in your browser's settings for this site. Clearing it while offline deletes any changes that have not been sent yet.
08Changes and contact
If we start using a cookie or another kind of browser storage, we will update this page and the date it took effect. Questions: legal@rmsautomation.ai.